Just would like to express my sincere appreciation to both Adept Scientific UK and Vissim Support team on their swift efficient and friendly responses of my problems. This is by far the best customer services I have received. Thank you.
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Our Account Manager, Stephanie, was fantastic in dealing with our questions and my colleague’s concerns (many thanks Stephanie!) and your colleague Joe has provided invaluable assistance to my colleagues and myself during our initial and extended testing phases of Reference Manager.JH, Birmingham, UK
I have had a very helpful response, and have passed it on to my Oxford colleagues with success. I am impressed with the way Adept seems to maintain the same staff for many years, which speaks very well for the organisation.HG, Oxford, UK
Thank you very much for your efforts and quick reply that saved my week (and work) – I really appreciate this!DP, London, UK
Thank you so much for all your help this morning. Endnote works just fine now and I’m enjoying working on this editorial. I am almost tempted to add your name as a co-author, but the journal won’t allow it! Thanks again.DR RD
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