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I recommend EndNote to all my students who I supervise on dissertations at undergraduate, postgraduate, and doctoral levels. Sometimes they ask if I get commission for doing this, which I do not. But the software is great, and fantastic time saver when putting journal articles or theses together.

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The training session has been invaluable. Your expertise and your patience are exemplary. It cannot be easy to teach a 75 year old new tricks but you have done so with the utmost understanding. The software is extraordinarily powerful: you have explained how to use it in simple and understandable terms.

SF

Bob delivered an engaging and interesting course. His style was very enjoyable.

Thank you – again! Even those of us who do not like being the damsel in distress sometimes have need of knights in shining armour.

SA, Bradford, UK

I like thinking back to all the people I’ve worked well with during the year, and you have been particularly helpful throughout.

HM, Durham, UK

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