general 44
Excellent service received with queries I had when I had the trial EndNote. This was a factor which prompted me to go on to buy the product. An excellent service was received in response to a problem after the purchase of endnote.
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I would like to sincerely thank you for your extremely prompt and efficient service – much appreciated and rare these days.
SA, Sheffield, UKI am very grateful for your prompt and kind answers to my problems. It is rarely a pleasure to complain about something, but this time it has been both pleasant and helpful. I can only regret that I did not use Swedish with Linda, men vi kan s
HV, Helsinki, FinlandI have now followed your (very clear!) instructions and am happy to report that my problem is solved. Magic! You have made me a much, much happier person!
CS, Reading, UKBob’s performance was outstanding – a real credit to the company.
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