Scientific Workplace – Support
We provide technical support for all our customers of Scientific Workplace. Please use our support page, https://support.alfasoft.com/hc/en-us.
When contacting our support department please describe your problem as detailed as possible. Remember to always inform about the productversion and what operating system you are using (platform and version).
We also recommend these online supportpages and resources:
- Technical support requests (MacKichan, producer)
- Technical Support Knowledge Base
- User Forum
- Updates
- Activation
- User Manuals (PDF)
Newsletter
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- Produktnews, Support und Updates
- Online-Webinare und Live-Expertenschulungen
- Tipps und Tricks, um Ihre Software optimal zu nutzen
The Next Steps
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Thorough knowledge of product and able to answer queries arising during the session. Good pacing of content.
This level of customer support will increase my likelihood to stay with Endnote and recommend it to colleagues. Actually outstanding on comparison to other site.
JSThank you so much for all your help this morning. Endnote works just fine now and I’m enjoying working on this editorial. I am almost tempted to add your name as a co-author, but the journal won’t allow it! Thanks again.
DR RDThanks for the quick response. I want to keep this software because your service is incredible….You truly have exceptional service in the software world.
PG, London, UKAlfasoft Produkte
Zur Zeit ist es uns leider nicht möglich die folgenden Produkte anzubieten. Wir arbeiten jedoch daran Ihnen ein möglichst vielfältiges Produktsortiment zur Verfügung zu stellen. Bitte kontaktieren Sie uns wenn Sie Fragen oder Anregungen haben.