Scientific Workplace – Support
We provide technical support for all our customers of Scientific Workplace. Please use our support page, https://support.alfasoft.com/hc/en-us.
When contacting our support department please describe your problem as detailed as possible. Remember to always inform about the productversion and what operating system you are using (platform and version).
We also recommend these online supportpages and resources:
- Technical support requests (MacKichan, producer)
- Technical Support Knowledge Base
- User Forum
- Updates
- Activation
- User Manuals (PDF)
Newsletter
Melden Sie sich kostenlos an
- Produktnews, Support und Updates
- Online-Webinare und Live-Expertenschulungen
- Tipps und Tricks, um Ihre Software optimal zu nutzen
The Next Steps
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Was sagen unsere Kunden über uns?
Thank you very much for all of the help that you and your colleagues have provided! I really appreciate the quick response to my email. I was worried my email wouldn’t be addressed, but I see that your company really cares about going above and beyond the expectations of the user.
JD, Denver, USAOur Account Manager, Stephanie, was fantastic in dealing with our questions and my colleague’s concerns (many thanks Stephanie!) and your colleague Joe has provided invaluable assistance to my colleagues and myself during our initial and extended testing phases of Reference Manager.
JH, Birmingham, UKExcellent, very approachable and with wide knowledge of the software
Best technical support for a software program that I’ve come across – painless for once!
KH, Tunbridge Wells, UKAlfasoft Produkte
Zur Zeit ist es uns leider nicht möglich die folgenden Produkte anzubieten. Wir arbeiten jedoch daran Ihnen ein möglichst vielfältiges Produktsortiment zur Verfügung zu stellen. Bitte kontaktieren Sie uns wenn Sie Fragen oder Anregungen haben.