EndNote

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Users receive a 'COM exception occurred' error message when using EndNote in Microsoft Word.
A Users receive a 'COM exception occurred' error message when using EndNote in Microsoft Word. There are a number of possible causes for this error. The most likely solutions are listed below. The first thing to try is simply closing both Word and EndNote, and then restarting your Macintosh. Open th....

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A 'server busy' error message is appearing when using Cite While You Write in Microsoft Word.
6 A 'server busy' error message is appearing when using Cite While You Write in Microsoft Word. If you receive the Server Busy dialogue when attempting to use the EndNote Cite While You Write (CWYW) tools for Microsoft Word on a Windows system, you can do the following: 1. Click to Cancel the "Serve....

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Can EndNote be used with Google Docs?
A Can citations be added to a word processor document that has been created within Google Docs? EndNote has no official compatibility with Google Docs. However, there is some basic functionality that can be used if you are temporarily without access to Microsoft Word. Google Docs will allow you to d....

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Can I edit the EndNote MSI so I can deploy to multiple machines with non-default settings?
E We have assembled a guide to do this, please see the attached PDF. Its applicable to version of EndNote from X3.01 onwards. NOTE: compatible MSIs begin with X3.01, not X3. EndNote Windows XP X3 en....

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How does SofTrack work and is it compatible with Macintosh and Linux?
6 A. SofTrack chiefly consists of two Components: 1. The SSA (SofTrack Server Agent) 2. The LWA (Local Workstation Agent) The SSA is loaded onto a Windows or Novell server and acts as a "receiver", listening for messages from each LWA. The LWA is loaded onto each workstation and waits fo....

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How do I delete duplicate references from my library?
6 If you have EndNote X4 or later... Go Compare Click on References > Find Duplicates. EndNote will begin going through your library and bring up pairs of references which it thinks are duplicates. It will present you with a handy side-by-side comparison so you can quickly determine which reference....

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Is it possible to transfer my ProCite library to EndNote and keep my ProCite groups?
E Users who are migrating to EndNote from ProCite can open ProCite databases within EndNote via the File, Open Library option, however this will import all of your ProCite references into one big EndNote library and you will lose all of your ProCite groups. To avoid this problem, it is possible to ....

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How do I become an EndNote Web Administrator?
2 You can enter your EndNote Web details at the following location and request to be made an Administrator: http://science.thomsonreuters.com/techsupport/cpe/form.html We've been informed that it takes about two days for the process to be completed. EndNoteWeb All All en Y....

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How do I convert a ProCite database to EndNote?
Tip: If you have compiled your own workforms in ProCite then you may find that the conversion works better if you convert these reference types to a standard pre-supplied workform and then convert to EndNote, you will then be able to change the reference type using the global editing features in E....

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I get an "Invalid Class String" message when working with EndNote in Word.
E If you're using Windows Vista or Windows 7, click here. Otherwise, please continue. This error message has a number of causes, but the most obvious and easiest one to check is that you're not using a different version of EndNote from the version of the CWYW tools that are installed in Word. For e....

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