Since 1984, Adept Scientific has provided scientists, engineers and other
technical professionals in industry, research and education with the best
in personal computer based solutions.
Over the years Adept has built
up a reputation as one of the world’s most efficient and technically
able suppliers in its field. We have achieved and maintain this reputation
by a strategy of technical expertise, the provision of enterprise solutions,
an ethical business model, a highly efficient and responsive approach
to customer service and state-of-the-art Web-based information and e-commerce
systems.
We have invested substantial
amounts to provide an award-winning infrastructure
to support your work, and our levels of support and service are, we believe,
the best you will find. Adept Scientific is an ISO9001:2000
accredited company and an Investor
in People. Our efforts were further recognised when we reached the
South East regional finals of the prestigious National Business Awards
2004 in two categories: Outstanding People Development and Best Use of
Technology.
We enjoy building on our success,
and we are dedicated to providing the best products, the best customer
service and the best technical solutions in the world, in line with our
mission to be the world's best multi-source supplier of hardware and software
for technical computing applications.
With offices in the UK, Germany,
Denmark and the United States, and a dedicated team of professionals,
we are well placed to meet your needs. To contact us, click
here.
“I am over the
moon with the support I have received from you at Adept. I was not
expecting this - and it has saved me a great deal of time.”
Dr. A.G., Cambridge |
Adept on the Web
Adept Scientific has had a significant World Wide Web presence since 1995.
www.adeptscience.com
now attracts an average of 840,000 page impressions per month, and is a
leading portal for engineers, scientists and technical users across the
world seeking information and content related to our extensive portfolio
of technical computing products. Technical
support is available 24 hours a day, 365 days a year via our online
KnowledgeBase; and there
are plentiful free downloads of software patches and updates, demo versions,
content files and literature at our popular Download
Centre.
The site also has gateways to active email
discussion lists for some of our most popular products; accessed via
lists.adeptscience.com, these provide a forum for users world-wide to
discuss issues and address problems.
We also have German and Danish language websites at www.adeptscience.de
and www.adeptscience.dk respectively.
Our webstore, www.adeptstore.com, provides
up-to-date pricing information and a secure ordering service.
To get the most out of our website, so that it's easier to download all
the demos, patches and information you need, and get quotations, print
personalised order forms, make online purchases and register your software,
we recommend you join My Adept.
Another benefit of registering is that you can subscribe to our free monthly
email newsletter.
“I ordered Endnote
at your webstore yesterday morning and I received the program a couple
of minutes ago. I am very impressed by your service.”
Dr. S.K., Düsseldorf |
Technical and Customer Support
Our customers are skilled professionals, and our technical support team
is made up of highly qualified engineers, scientists, mathematicians and
IT experts who are capable of comprehending your needs and solving your
problems. We have the expertise to understand your application and the commitment
to make sure we give you prompt, courteous and efficient service, from your
initial information request to whatever technical support you may need after
you buy one of our products. We place customer service at the very
top of our list of priorities, and we have invested heavily both in technology
and in training our people to provide you with the service you expect.
We aim to answer all telephone calls within four rings - and by a human
being, not an auto-attendant, so you won’t have to navigate through
endless menus. Email enquiries are responded to typically within 24 hours.
Our sophisticated database system
enables us to access a complete history of your dealings with us in seconds,
so we can handle your enquiry faster and more efficiently. We respect
your privacy too: we never pass your
details to anyone else.
We provide a wide range of multi-user and enterprise-wide solutions as
well as single- user boxed products, and we are always pleased to explain
the options available. We believe a customer is for life, and we aim to
maintain a relationship and adapt our service to meet your developing
needs.
Training, Seminars, Consultancy
We run regular Training Courses for
some of our most popular products in the UK, Germany and Denmark. They
are designed to provide practical, hands-on experience to bring users
up to speed quickly, show you how to get the most out of the software
and maximise the productivity benefits to be had from your investment.
Training can also be arranged at your site.
We also hold Seminars
to introduce you to the capabilities of our software products and their
application to technical problem-solving. Typically half a day in length
and free of charge, these provide a structured and effective way of assessing
which software and hardware tools best suit your particular needs, and
the opportunity to question our technical product specialists and discuss
your specific application. We also host online, Web-based seminars which
you can participate in from your own desk.
We offer Consultancy
Services too, giving customers the opportunity to buy some our technical
experts’ time to help them get up and running faster. We can help,
for example, with installation and configuration, customisation, integration
within existing systems and practices, product training and more.
Our suppliers
We constantly seek to supply and support the best software and hardware
products in their class, products we believe in, products that we are
confident offer our customers value for money and an excellent return
on their investment. Our suppliers are well established developers offering
leading edge technologies, and innovative and robust products. We choose
suppliers with whom we can maintain a cordial and productive working relationship,
and whose goals, business practices and concern for customers match our
own.
Application Areas
- Engineering Design
- Applied Mathematics
- Civil & Structural Engineering
- Mechanical Engineering
- Electrical & Electronics Engineering
- Product Development
- Scientific Research
- Data Acquisition
- Test & Measurement
- Data Visualisation & Analysis
- System Simulation
- Statistical Analysis
- Statistical Quality & Process Control
- Chemical & Spectroscopic Analysis
- Bibliographic Reference Management & Writing Tools
- Technical Documentation
- Mind Mapping
“I just wanted
to thank you for all the help that you provided. It was great to be
able to get ‘online’ advice so to speak. I now have the
problem sorted and am just waiting to plug all the inputs into [my
data acquisition system] so that I can see if all the calculations
work!”
D.N., Bristol |
Our Customers
Adept customers are found in universities, colleges, academies and technical
schools; in government and local authority establishments, research institutes,
hospitals and health organisations; and in industrial and commercial R&D,
design, production and test facilities. Individual users of our products
can be described as anyone using personal computers in a scientific, engineering,
research or technical application; they range from engineers and designers
developing innovative new products or processes to researchers conducting
experiments in all branches of physical and life sciences.
Our customer base includes most
major universities and research labs in the countries where we operate,
and leading corporations involved in mechanical, electrical or structural
engineering design, or in scientific, chemical, biochemical and pharmaceutical product
development.
Fun Stuff
Below is a selection of online seasonal greeting cards, a pictorial history
of Adept Scientific and a few pictures of the fun days we have. We hope
you enjoy them all!
 |
The Wonder Years
Click on the Adept logo to watch a pictorial (and highly selective)
history of Adept Scientific. We hope you enjoy it! The Adept Wonder
Years uses Macromedia
shockwave player. |
 |
Snow'PAUL Fight 3: The
Revenge
Click here to play our latest thrilling online game, new for the 2003
festive season! You can choose from one or two players and you win
by hitting your opponent 10 times with snowballs. Snow'PAUL Fight
3 uses Macromedia
flash player. |
 |
Snow'PAUL Fight 2: The
Wrath of Bragg
Click here to play our exciting 2002 online seasonal game. The aim
is to hit Paul Bragg (our MD) as many times as possible. There are
hidden objects to give you unlimited ammo and a higher score. Snow'PAUL
Fight 2 uses Macromedia
flash player. |
|
Snow'PAUL Fight
Click here to play our first online game, from December 2001. You
have 100 snowballs or 4 lives to hit Paul Bragg (our MD) as many times
as possible. Snow'PAUL Fight uses Macromedia
flash player. |
 |
Snow Shaker
Click here to view our interactive online season's greetings card
for 2000. Point your cursor at the snow shaker and watch our Letchworth
headquarters building slowly get covered with snow. Snow Shaker
uses Macromedia
flash player. |
You'll always find us helpful
and normal-sounding when you call, though sometimes it's better that you
don't actually see us, like on our recent Comic
Relief dressing-up day. But we don't always look like that ...
... at our annual Christmas
Party, we tend to look like this!
To conclude...
We're often looking for people who have something special to offer to join our
team. Here's a summary of what life at
Adept is like – and what positions we're currently recruiting for.
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Adept Store |
Registrierung bei Adept | International Sites
